Medical Personnel's Views and Attitudes on the Community Health System
DOI:
https://doi.org/10.56801/MME1204Keywords:
Healthcare Professionals' Perspectives, Work Environments in Healthcare, National Health System Performance.Abstract
Background: Healthcare professionals play a vital role in delivering high-quality care, and their perspectives are essential in shaping effective healthcare systems. Despite the challenges faced by healthcare providers globally, including stress, long working hours, inadequate infrastructure, and resource limitations, the views and attitudes of medical personnel towards their work environments and the healthcare system remain insufficiently explored. This study aims to explore the views and perceptions of Medical personnel regarding their work environments and the overall performance of the National Health System.
Methods: This study design was employed, utilizing an online survey distributed to 2000 Medical personnel across public and private hospitals, as well as medical centers. The survey, available in Spanish and English, consisted of 47 items and focused on demographics, prescribing practices, and experiences with the healthcare system. Data collection occurred over a three-month period in late 2017. Statistical analysis was performed using IBM SPSS, with descriptive statistics and Chi-Square tests for associations and independent t-tests for mean differences.
Results: A total of 360 Medical personnel participated, yielding an 18% response rate. The majority of respondents were male (59.4%), with a mean age of 41.7 years. Most participants (70.1%) had graduated in the past 17 years, with 47.2% working as medical specialists. Respondents were primarily from highland (60%) and coastal (35%) regions. Income distribution showed that 41.7% earned medium incomes, 36.1% had high incomes, and 22.2% had low incomes. Satisfaction with healthcare organizations was mostly positive, with 44.4% reporting satisfaction and 27.8% expressing high satisfaction. The availability of resources was reported to be variable, with 41.7% stating that resources were often available.
Conclusion: The study revealed important insights into the challenges faced by healthcare professionals, including disparities in income, high workloads, and variable resource availability. Overall satisfaction with healthcare organizations was positive, but room for improvement remains, particularly in terms of resource allocation. Addressing these concerns may enhance the working conditions of healthcare professionals and, in turn, improve the efficiency and effectiveness of the healthcare system.
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