Arhita Uppal, Sonali Banerjee, Vaishali Agarwal, and Parul Yadav. “Emotion-Driven Intelligent Segmentation for Hyper-Personalized Customer Experiences: A Rule Mining Approach ”. Metallurgical and Materials Engineering 31, no. 4 (April 16, 2025): 972–981. Accessed May 2, 2026. https://metall-mater-eng.com/index.php/home/article/view/1541.